Privacy Policy & Data Protection
At Chiltern Canal Boat Holidays, we believe your peace of mind begins long before you set foot on the towpath. We specialise in luxury, bespoke "slow travel" experiences, and we hold your personal data to that exact same high standard. We are fully committed to protecting your privacy, ensuring complete honesty, and handling your personal information with absolute care and confidentiality.
How We Handle Your Information
| Policy Section | Details & Guarantees |
| Data Controller | Chiltern Canal Boat Holidays For any privacy inquiries or to update your preferences, contact us directly at: |
| Information We Collect | We only collect details necessary to curate your bespoke getaway. This includes your name, email address, phone number, booking preferences, and details regarding special requests (such as dog-friendly requirements on Narrow Escape). |
| How Your Data Is Used | Your information is strictly used to answer inquiries, process bookings, provide personalised travel itineraries, and deliver your training. |
| Marketing Preferences | We will only send you exclusive updates, seasonal offers, or luxury travel guides if you explicitly choose to subscribe. You can unsubscribe with a single click at any time. |
| Zero Third-Party Sales | We never sell, rent, or trade your personal data to third parties. Your information stays strictly between us and the essential systems required to secure your booking. |
| Data Security & Retention | We use industry-standard security encryption to keep your data safe. We retain your information only as long as necessary to fulfill our service commitments and legal accounting requirements. |
| Your Data Rights | You hold total control. You have the right to request access to your data, request corrections, or ask us to completely delete your personal records from our system at any time. |